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FAQ

Where else can I find your collections, other than your website?

The collections are sold exclusively at www.apalepetal.co – remember that delivery and returns are easy and, most importantly, free.

What are your delivery options?

Please consult Deliveries & Returns.

I’d like to buy a gift voucher, what do i need to do?

You can buy a gift voucher by telephoning +66 (0)62 362 6362 or emailing Hello@apalepetal.co

A product is out of stock, will it be restocked?

If a product you would like to buy is out of stock then please telephone us on +66 (0)62 362 6362 or email us at Hello@apalepetal.co for more information.

I have a complaint, whom should I address it to?

We aim to provide the highest level of customer service. If you feel that something has not been up to standard then please telephone us on +66 (0)62 362 63628 or email us at Hello@apalepetal.co